• phone+86 138-6870-3133
  • mailsales@lanzmfg.com

Help Center

Got Questions?

Your concerns matter to us. At Lanz Electronics, we’re committed to ensuring you have a smooth experience with our products and services.

If you have any questions or need help, just ask! Our team is ready to assist you and provide the support you need.

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FAQ

LANZMFG promises one-year guarantee from date of purchase.

LANZMFG owns ISO9001 quality system certification, ISO14001 environment system certification.

Our products by the national 3C certification, CQC certification, UL certification, Canada CSA certification, South Korea KC certification, Germany TUV certification, Germany CE SGS certification, Australian Certification,national patent certificate,import and export licence All products meet or exceed quality standards and quality control procedures conform to the strict requirements of the standards.

 Made in China. For detailed LANZMFG address, pls refer to our contact us page.

There are some ways to get LANZMFG products. By sending mail to sales@lanzmfg.com, or by placing orders on Amazon: https://www.amazon.com/s?me=A1VGL8RU2AH0FE&marketplaceID=ATVPDKIKX0DER or by placing orders on alibaba: https://lanz.en.alibaba.comby placing orders on aliexpress:https://www.aliexpress.com/store/311400

LANZMFG supports payment through PayPal、 Alipay、 credit card and wire transfer.

For regular products, our leading time is 2-3 working days at receipt of your payment. For customization products, leading time depends on our production line.

LANZMFG is located in Hongqiao ,Yueqing, Zhejiang, China.

Please visit Contact Us where you’ll find a map of our location and relevant mail address and phone number.

We are always looking for motivated distributor partners! If you are interested, we encourage you to contact us by mail sales@lanzmfg.com or complete a request form on this site with your contact information.

Learning about the company’s product line, including categories, features, and advantages.

To provide customers with detailed information about product quality.

By understanding their needs and requirements.

Emphasize the value and suitability of the products.

Ensuring orders are delivered on time and maintaining product quality.

Promptly inform customers and work on solutions.

Checking product quality, proper packaging, and preparing shipping documents.

To ensure compliance with quality standards and order requirements.

By providing a customer tracking number and logistics information.

Arranging safe transportation and delivery to customers.

By establishing an effective after-sales service team.

Handling product warranties, repairs, and returns.

To identify opportunities for improvement.

By collecting feedback and implementing necessary changes.

We offer IEC connectors, rocker switches, relay sockets, and power cords.

Our products are certified with CCC, CE, TUV, KC, UL, ISO9001, ISO14001, REACH, and ROHS.

We promote our products on Alibaba and through exhibitions.

Frequently Asked Questions

Find quick solutions to common problems.

This section provides answers to common questions, helping you get the support you need without delay. Check out our FAQs below.

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